With all the hype around the Vibe insulin pump in recent years it would be easy to forget about the the Animas 2020 insulin pump, which was a complete favourite across the diabetes community and at one time the most exciting pump on the technology landscape. Many still wear one because they love it so much. But for those people still using an Animas 2020 insulin pump (and the IR 1250 and IR1200) this New Year's Eve will signal the close of a chapter on their current insulin pump choice, because the software these pumps uses will no longer be functioning after 31st December 2015.
This has come about because of memory limitations of the technology at the time the platform was created, but as these products are no longer manufactured by Animas they are focusing their efforts on creating the next generation of products in order to provide patients with better solutions and sheckshy new technology.
After 31st December 2015 the pump will no longer function, and will generate a 'Call Service' alarm.
In order to avoid any disruption to insulin pump usage, it is really important that you contact Animas UK as soon as possible, who will offer a replacement Vibe pump, if eligible. No additional warranty will come with the new pump.
If you use a 2020, IR 1250 or IR 1200 please contact Animas on:
Customer Service
0800 055 6606 (for UK)
1800 812 715 (for IE)
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